BEWARE! $8,000 HELD FROM PAYPAL 6+ MONTHS!!!!!

[FashionHouse]

I wish I would have posted months ago as a warning.  We are a new clothing boutique and have had $8,000 in orders held for over 6 months.  We have talked to multiple supervisors, twitter help desk.  Literally wasted WEEKS of TIME, and $8000 in overhead money no new company can go without.  And during COVID.. so terrible.  I'm moving to Stripe CC, Quickbooks, Square, ANYTHING but Paypal.  I'm shocked because I would have thought with this company started with Elon Musk it would be a lot better.

[kernowlass]

@FashionHouse 

You can normally withdraw via any linked bank account / card already on your permanently limited account. I don't think you can add a funding source to that account.

So your best option is to contact customer services and ask them to link a card for you OR send you a cheque with the balance in the post as per link.
https://www.paypal.com/us/smarthelp/article/how-do-i-get-money-out-of-my-paypal-account-faq2316

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.