ACCOUNT ACTIVITY

[Fredmitt]

I received payment from my customer, apparently i am unable to withdraw from my business account and that account with funds have been disabled.I cant log in with my credentials!My efforts to reach PayPal for quick solution have been rendered futile.How do i proceed to ensure i have the funds in good time to supply the services?

Thanking you!

[kernowlass]

@Fredmitt

There are the added options only in Kenya of using the services of M-PESA or Equity Bank to transfer funds out of a PayPal account. If unable to get those to work, customer service assistance would be needed.

[Fredmitt]

Thank you @kernowlass. I am aware of the M-Pesa services however i was unable to link my account to my M-Pesa number too.I tried opening a personal account and still could not link my number! Reaching PayPal on phone is a nightmare yet their response to emails take 24hrs. If PayPal can reach me on my number <removed> i will really appreciate so i can relay the situation and get assisted faster.

[kernowlass · Accepted solution]

@Fredmitt

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.