charging for support calls is wrong

secular-humanis
Contributor
Contributor

After exhausting the avenues of filing a buyer complaint and being stonewalled for weeks with bogus (AKA PFO) site errors such as:

"Internal Server Error"

"Sorry — your last action could not be completed"

I decided the customary call in and report the PFO bogus messages was in order.

We the trust science policy just keeps on giving,

the phone number PayPal gave me is a money generating one, it states in order to be connected to the a proper phone number press 1 and be billed $2.99

 

I expect to receive yet another random survey prompting me to give a good feedback on how we PayPal have just resolved your issue; whereas the true hidden message is  "or else expect more deception ..."

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10 REPLIES 10

PayPal_Adrian
PayPal Employee
PayPal Employee

Hi Secular-humanis,

 

I would encourage you to review the Community Guidelines that were previously posted, as they contain answers regarding acceptable behavior in our Community and how to tell whether or not another poster is an employee.  This article goes into more depth for spotting an employee if that's more helpful for you.

 

Thanks!

 

Adrian

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