Customer Support Problem

[Youlean]

 I have sent 4 emails to Customer support, and I can not get the answer. Do you know any better way for contacting them? 

[kernowlass]

I could give you other better ways of contact (and free), but guess you don't want them now anyway. 

[Youlean]

Yes I do want, because my money is stuck on my Paypal account, and I am trying whole January to withdrav the funds, but the people who are working in customer support doesn't respond to my emails...

BTW, thanks for helping me out!

[kernowlass]

Sorry i don't respond to obscene posts.

Change your title and you will get a polite response.

[Youlean]

I have changed the title. Sorry, but I was really frustrated... I am ussualy a nice guy. 😄

[kernowlass · Accepted solution]

You will get a pretty fast response if you go via one of these >>>

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

Good luck.

[Youlean]

Thank you a lot!

[kernowlass]

Your welcome, nice guy 

[Gorio]

Ohh so thats great! I would have to use a third parties website to talk to someone at Paypal.

Not al of us are social media fans.

[szeitz]

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@kernowlass wrote:

You will get a pretty fast response if you go via one of these >>>

It's: https://www.facebook.com/PayPal@ and @AskPayPal for Twitter.

Good luck.

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In what way do these third party social media sites absolve Paypal from handling customer support issues in real time, person to person, by phone?