login problem
mjani6612
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-24-2020
09:36 AM
Upon login, I received the following message: We couldn't sign in. If you believe there is a problem with your account, please contact us and we will help you find a solution. After changing my password, I get the same message again.
Labels:
- Labels:
-
Login and Password
1 REPLY 1

Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-29-2020
07:21 AM
Hi @mjani6612,
I'm sorry to hear that you are unable to log in. Please try contacting customer service by phone. Click Contact at the bottom of the PayPal website, then Call us, then you can click to call as a guest to get the number.
I hope this can be resolved quickly!
Olivia
If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- I can't add funds to my wallet in My Money Archives
- i cant make a purchase online using paypal in My Money Archives
- I am trying to pay but it says that it’s denied i am trying several times can’t solve that in My Money Archives
- Getting money back from Ebay in Payments Archives
- My account problem money received and send in My Money Archives