Wrong country in receipt

bugarsandor
Contributor
Contributor

Hello, today I ordered something from an online store and i paid with Paypal. I got the receipt from Paypal, but in the Shipping address in the country's row there is United States instead of Slovakia (I live here), but the street address and house number are okay. I paid with Paypal more times in the past and I never got issues like this. I have checked the account information too in my profile and every information is correct.

I already wrote a letter for the store too. What should I do? Is this a huge problem?

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PayPal_Celeste
Moderator
Moderator

Hi there @bugarsandor,

 

Thanks for your post, and welcome to the Community! I'm sorry to hear the address on your order is incorrect. In this case, we would recommend getting in touch with the seller to discuss updating the address. I hope this can be sorted out!

 

Take care,

 

- Celeste

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PayPal_Celeste
Moderator
Moderator

Hi there @bugarsandor,

 

Thanks for your post, and welcome to the Community! I'm sorry to hear the address on your order is incorrect. In this case, we would recommend getting in touch with the seller to discuss updating the address. I hope this can be sorted out!

 

Take care,

 

- Celeste

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bugarsandor
Contributor
Contributor
I wrote a massage for the store and they told me, if the street address and house number is okay then everything is alright. I already got the product. Thank you!
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