Unable to unlink credit card to old account
PNick11
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Posted on
Dec-18-2020
04:51 PM
I can't login to old account, the email address is no longer valid, the phone number associated is not mine. Therefore I cannot log in to update email address, password, or phone number. I can also not make a new account because my credit card is linked to that old account.
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kernowlass
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Dec-19-2020
05:35 AM
You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

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