Problem with My identification
Pinkraiinbowcat
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Posted on
Nov-13-2019
04:28 AM
PayPal ask me to resolve my account thru some personal question/information. The problem is they ask me to confirm my 2 Mastercard card. The problem is that I dont have those 2 cards with me anymore. They we stolen. How can I respond to the question when I dont have any information regarding those 2 cards??
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Account Status & Verification
1 REPLY 1
kernowlass
Esteemed Advisor
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Nov-13-2019
05:06 AM
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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