Postcode invalid?

RaychH90
Contributor
Contributor
I'm trying to update my address but it says postcode invalid- possibly because its a new build property. Any suggestions?
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PayPal_Randy
Moderator
Moderator

@RaychH90,

 

Thanks for reaching out to community!  Please keep in mind that you won't be able to update an address on a PayPal account if it's in a different country than where the account is registered.  If you're receiving an error when attempting to add an address that is in the same country, I recommend contacting our customer service teams for further assistance.  You can click 'Contact Us' at the bottom of any of our pages, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal).  We would be happy to take a look at what options might be available to you.

 

- Randy

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PayPal_Randy
Moderator
Moderator

@RaychH90,

 

Thanks for reaching out to community!  Please keep in mind that you won't be able to update an address on a PayPal account if it's in a different country than where the account is registered.  If you're receiving an error when attempting to add an address that is in the same country, I recommend contacting our customer service teams for further assistance.  You can click 'Contact Us' at the bottom of any of our pages, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal).  We would be happy to take a look at what options might be available to you.

 

- Randy

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