Access old account for funds

Emily291
Contributor
Contributor
Hi, so yesterday I received money to my account from a friend for selling a vehicle but it got put on hold due to limitations on my account. I uploaded all documents needed but it got denied due to the date I opened my paypal account being under 18 at the time. I received an email stating to open a new account with a different email (that’s this one), My old account now cannot be used. How do I go about getting the funds on hold from my old account as soon as possible? I’m not sure why they are on hold. But was waiting to connect to an agent 9 hours yesterday. Thanks
Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.