This recipient is currently unable to receive money.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi folks,
I have a donate button on my website and I did a test but keep getting this message: "This recipient is currently unable to receive money". My email is confirmed as I've been receiving payments from places like Bandcamp without a problem for over a year now, plus I use this account regularly on ebay too.
What's the deal? I've tried looking up solutions and guides but the Paypal site has changed so much that none of the information is relevant any more.
I've tried on multiple devices but I still get the same result.
Can anyone hep? This seems to be a common problem, and there really should be a way for people to test this to see if it's working.
If any other info is required then please let me know what it is and I will provide it.
- Labels:
-
Accepting Donations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@BrickNash wrote:Hi folks,
I have a donate button on my website and I did a test but keep getting this message: "This recipient is currently unable to receive money". My email is confirmed as I've been receiving payments from places like Bandcamp without a problem for over a year now, plus I use this account regularly on ebay too.
What's the deal? I've tried looking up solutions and guides but the Paypal site has changed so much that none of the information is relevant any more.
I've tried on multiple devices but I still get the same result.
Can anyone hep? This seems to be a common problem, and there really should be a way for people to test this to see if it's working.
If any other info is required then please let me know what it is and I will provide it.
Are you testing in sandbox environment or live testing? If live testing, you're not able to complete a payment/donation to yourself.
Kudos & Solved are greatly appreciated. 🙂

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Worried about being scammed can someone help me in Managing Risk and Fraud Archives
- Process monthly invoices for customers in Merchant Products and Services Archives
- I believe I’m being scammed ? in Managing Risk and Fraud Archives
- Issue with PayPal Commerce Platform program in Business Tools Archives
- Disputed Claim- Business Account in Managing Risk and Fraud Archives