This recipient is currently unable to receive money.

BrickNash
New Community Member

Hi folks,

I have a donate button on my website and I did a test but keep getting this message: "This recipient is currently unable to receive money". My email is confirmed as I've been receiving payments from places like Bandcamp without a problem for over a year now, plus I use this account regularly on ebay too.

What's the deal? I've tried looking up solutions and guides but the Paypal site has changed so much that none of the information is relevant any more.

I've tried on multiple devices but I still get the same result.

Can anyone hep? This seems to be a common problem, and there really should be a way for people to test this to see if it's working.

If any other info is required then please let me know what it is and I will provide it.

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@BrickNash wrote:

Hi folks,

I have a donate button on my website and I did a test but keep getting this message: "This recipient is currently unable to receive money". My email is confirmed as I've been receiving payments from places like Bandcamp without a problem for over a year now, plus I use this account regularly on ebay too.

What's the deal? I've tried looking up solutions and guides but the Paypal site has changed so much that none of the information is relevant any more.

I've tried on multiple devices but I still get the same result.

Can anyone hep? This seems to be a common problem, and there really should be a way for people to test this to see if it's working.

If any other info is required then please let me know what it is and I will provide it.


Are you testing in sandbox environment or live testing? If live testing, you're not able to complete a payment/donation to yourself.


Kudos & Solved are greatly appreciated. 🙂
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