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How do I get a refund for a Paypal Reader

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How do I get a refund for a Paypal Reader

I just opened a business Paypal account a few weeks ago.  While going through the website I came across a page to order a Paypal reader, so I did. The cost was $30+, which I paid for. A few pages further I found where they would send me one for free. So now I have two readers. I'm trying to find out how to send the other one back or get a refund since I don't need two readers, but there is no place that addresses this issue. I tried filing a dispute even though that didn't really address my issue and was denied. But everything is so automatic. How do I talk to a real person, or find a phone number to call. The chat box was useless.

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Esteemed Advisor

Re: How do I get a refund for a Paypal Reader

@julie531 

 

Go to this page:

https://www.paypal.com/webapps/mpp/credit-card-reader-how-to/mobile-card-reader

 

Then click "Support" and contact that number and hopefully someone can help.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

1 REPLY 1
Esteemed Advisor

Re: How do I get a refund for a Paypal Reader

@julie531 

 

Go to this page:

https://www.paypal.com/webapps/mpp/credit-card-reader-how-to/mobile-card-reader

 

Then click "Support" and contact that number and hopefully someone can help.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post