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I am sorry to hear that you have had such difficulty doing this. If you have a monthly agreement with a charity then please go to their website or contact them to request that your amount is increased for you.
Thanks for your post,
That's crazy talk! I'm sorry, but as I'm the one sending money I should be able to change the amount easily. Asking the charity to facilitate this is bizarre, can you give me an assurance that someone is working to rectify this? Thanks Sara