cancel
Showing results for 
Search instead for 
Did you mean: 

Can anyone help me understand this paypal message

New Community Member

Can anyone help me understand this paypal message

Hey

I sold something digitally on a video game to someone, about 2 weeks ago he regret buying it so he refund the money on paypal, I told paypal that this is a false refund and proved them that I actually gave him all he asked for (* he said  to paypal it wasn't him that bought it*) 

Pretty much about a month after, I finally got an answer from paypal but I don't understand what they are saying.

My account is currently on debt (about 400$ debt) because I already used the money he payed me..

this is what paypal wrote to me:

333333333.png

 

1 REPLY
Highlighted
Member

Re: Can anyone help me understand this paypal message

It means that the buyer asked his Credit Card Company to dispute the payment. So paypal is basically fighting the case with the Credit card company