i have a dispute demand for a refound of payment that is still pending what ami soppose to do?

mrAG
Contributor
Contributor

So i have logged in to my paypal after reciving  two emails reporting me on a dispute demanding for a refund.
one the sum of 150 USD.
and another on the sum of 200 USD.

the weird part is:
I'M  also having two received payment pending on the same amounts, those a payment that is currently on hold

I assume that he isn't to happy with me and he want this money back.
i will be more then happy to give that money back but as i said, its on hold.
so...what can i do here?

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2 REPLIES 2

mrAG
Contributor
Contributor

Quick update appearntly that is not recived payments but its from the previous month from april for some reason.

also i just made a quick check on my transactions history. and whoever this guy who is disputing me. i never made any dealing with him.
i really dont know whats going on...

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PayPal_JonK
Moderator
Moderator

Hello @mrAG,

 

Due to the complexity of this dispute / transaction, I would recommend reaching out to our Customer Support over the phone to fully advise on this situation. They will be able to point you in the right direction. 

 

Best of luck!

 

 - Jon K


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