MONEY REFUNDED

Millgate56
Contributor
Contributor

Please help.

i have a dispute running against a buyer. I have objected to Paypal rulung, got then fraud department involved, but why has the buyer been refunded teh full £150 if still a dispute?

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PayPal_Olivia
Moderator
Moderator

Hi @Millgate56,

 

I'm sorry to hear that the dispute was not found in your favor. Upon the closure of a dispute, the funds are provided to the party that wins the dispute. If you have appealed the outcome, that will be evaluated and a determination will be made based on that appeal, but the funds will not be held again pending that decision.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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PayPal_Olivia
Moderator
Moderator

Hi @Millgate56,

 

I'm sorry to hear that the dispute was not found in your favor. Upon the closure of a dispute, the funds are provided to the party that wins the dispute. If you have appealed the outcome, that will be evaluated and a determination will be made based on that appeal, but the funds will not be held again pending that decision.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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