why won't they send me the code to the number, and the card is entered

[Zorana2]

why won't they send me the code to the number, and the card is entered

[PayPal_Ayesha]

Hello @Zorana2,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you are not receiving the code and I certainly understand how concerning this can be for you. Here are some tips that may help you to receive texts:

• Reboot the phone to refresh the network signal.
• Clear phone inbox to ensure it is not full (for old phones with limited SMS capacity).
• Check if there are any phone applications/settings that are filtering SMS.
• Alternatively, you may swap the SIM to another phone to verify if the delivery issue is phone related.
• Check if you are in roaming. Contact your service provider to know if there are any issues on their end.

If you're not getting the texts after this, please reach out to our team over the phone to get this solved. I recommend you to click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. you will see "Call Us" option at the bottom of the page during working hours. Please give us a call so that our team will help you to access your account.  Please do not hesitate to reach out to Customer Support by sending a DM on Twitter or Instagram or a PM on Facebook. 

Regards,
Ayesha