receiving same security code over again
Bikebeard
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Posted on
Jul-04-2023
02:49 AM
I made a transaction two days ago. Everything went fine apart from I now keep getting sent the same security code text message with the same code (which has by now expired) over and over again. They're still coming in two days later. Also now when I try and log in it sends me that same old message with the same old expired code. I have emailed customer service but haven't even had a reply yet. Anyone had this problem before? What can I do to stop receiving these messages?
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Jul-09-2023
01:52 PM
Hello @Bikebeard,
Welcome to the PayPal Community Forum. I'm sorry to hear you've been running into issues receiving security codes. It certainly sounds like there may be some kind of technical issue that needs to be reported. I'd recommend continuing to reach out to our Customer Support teams through one of the options listed here if reaching out through email isn't working.
I hope they're able to assist further,
- Jon K
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