account type change

datboiiixcarl
Contributor
Contributor

someone please help me...i need to change my account from a business account to a personal account.

I keep getting asked for business documents yet i have no business and it also makes me not able to send money nor receive it from other people(tiktok).

please help

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@datboiiixcarl 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services however they normally advise you to just close your business account (removing all subscriptions / financial info etc first) and open a personal one.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--help378


Advice is voluntary.
Kudos / Solution appreciated.
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datboiiixcarl
Contributor
Contributor

oh ok, thanks

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