VERIFICATION CODE

TLBeney
New Community Member
I received funds via my PayPal account. I tried adding my bank account but in order to do so, a verification code gets sent to my cell phone number. I DON'T RECEIVE ANY CODE! I tried multiple times but the sms just never comes through. I get emails but no sms's and there is no option to choose to receive emails instead of codes via my cell. I need to withdraw this money and I'm not even able to verify my cell number nevermind add my bank account. Any help or assistance would be greatly appreciated. Thank you
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@TLBeney 

 

I have copy/pasted this advice from a Paypal Moderator on another thread.

 

• Reboot the phone to refresh the network signal.

• Clear phone inbox to ensure it is not full (for old phones with limited SMS capacity).

• Check if there are any phone applications/settings that are filtering SMS added recently.

• Alternatively, you may swap the SIM to another phone to verify if the delivery issue is phone related.

• Check if you are in roaming.

 

Check with the network provider as some may block the notifications coming in. If the issue persists, please reach out to customer support team through the available contact options on Paypals website. 


Advice is voluntary.
Kudos / Solution appreciated.
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