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how to downgrade my PayPal account to personal account from business account
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I need to downgrade my business account to a personal one, as any and all transactions have bene frozen on my account until I provide business registration. I, however, am not a business.
I've been trying for about a month to contact support but haven't gotten very far.
What can I do?
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There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
Or you could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.
Advice is voluntary.
Kudos / Solution appreciated.
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I tried the paypal function for business and I do not have my MCC numbers yet, so i need to turn my account back to personal for the time being and I will upgrade later. Sadly I cannot find how to do it, whatever I try to do in my account Paypal just forwards me to complete the business set up and I sadly do not have the information yet. How can I resolve this?
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There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.
Advice is voluntary.
Kudos / Solution appreciated.
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You can only downgrade a paypal account x1 in that accounts lifetime, so if you have not does so before then..........
you have to contact customer services and they will do that for you.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.
Advice is voluntary.
Kudos / Solution appreciated.
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- Mark as New
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There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
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- Mark as New
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Ask customer service to downgrade your account for you:
https://www.paypal.com/ke/smarthelp/contact-us
Scroll down to click Message Us or Call Us option on the bottom.
Or reach out to PayPal at Facebook or Twitter:
Kudos & Solved are greatly appreciated. 🙂

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