How do I disable one-time codes
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Recently when logging in, Paypal has started offering me the option of logging in with a one-time SMS code to my phone rather than a password. This seems incredibly insecure to me and I'd prefer not to have it on my account. I cannot find any way to disable this when I check my account settings. I've spoken with half a dozen agents at this point about this, and half have told me it can't be disabled and half told me they'd send me instructions on how to disabled it, but either the instructions never arrived or were not relevant. How do I go about disabling this feature on my account?
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Came here after waking up to a couple one-time passcodes that I received via SMS from someone else trying to log into my account. Thankfully nobody has spoofed my SIM or else they'd have full access to my account, even with 2-step verification turned on through an authenticator app. I can't believe that you can't disable this security flaw, that it bypasses 2-step verification, and that PayPal customer service seems to not fully understand what it is we're even talking about.
I would like as many people to join me in taking this to as many news publications as possible: CNN, Fox, CBS, NYTimes, Wired, TechCrunch, Engadget, Ars Technica, CNET. Hit them where it hurts: their pocket. They won't care if it's just on here -- it needs to be publicized and hurt their bottom line in order to enact change. All we can do in the meantime is close our accounts.
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I just deleted my account for this. I've seen it all over the place and it is not a risk I'm willing to carry. This should NOT be allowed as an option via paypal's integration logic. You can't push the blame to downstream consumers when THEY ARE PROVIDED THE OPTION BY PAYPAL.
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I wrote an article on Medium detailing this issue, and I mentioned this thread and quoted some of the users here in it: https://medium.com/@jewbixcube/paypal-allows-bypassing-two-factor-auth-with-a-button-click-claims-it...
Please help get the word out there on this irresponsible security flaw. Share it on Twitter, Facebook, etc. and tag media outlets in your post like TechCrunch, Wired, Engadget, CNET, Ars Technica, and also NY Times, Fox, CNN, etc.
It's the only way we can draw attention and awareness to the problem. The PayPal moderators have stopped responding to the thread a long time ago -- so there's no other way to get any kind of meaningful response other than getting the issue re-shared by one of these big media outlets to the point where it puts pressure on PayPal to actually do something about it.
Thanks in advance for sharing it. Let me know if there's anything I can improve upon.
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I've pulled all my payment methods and bank account off PayPal until this is fixed, if it ever is. What is the point of using 2FA if it can be bypassed so easily? PayPal is compromising its users' finances.
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UPDATE! It seems like PayPal has removed the "Log in with a one-time code" button on the U.S. version of their site. Apparently it had already been removed in non-U.S. versions and now it has been removed in the U.S. as well.
👏👏👏
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Hmm, it must be rolling out to users incrementally.
Me and another commenter on my Medium article seem to have the one-time button removed. Hopefully it continues to be removed across all users' accounts.
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