How do I delete all contacts from my account in one batch action?

grayautumnday
Contributor
Contributor
I'm very security conscious, and always have been. Every time that Paypal or another app asks to sync contacts, I deny that service access. If the app won't let me continue without access to contacts, I cancel installation and don't use the service. I've discovered that at some point Paypal managed to get unauthorized access to some trove of REALLY old contacts, and a large number of duplicates. I just spent most of an hour deleting contacts one at a time and still haven't managed to erase any but about 1% of the contacts that Paypal has collected and put in my Paypal address book. I've tried all the suggestions provided in past responses to this question in the forum, but all of the options given for deleting multiple contacts seem to have been removed as options by the paypal system. I'm very disappointed by this breach of my privacy by Paypal and need to have those contacts deleted from my account with less than 45 minutes of work on my part. I know for a fact that I never authorized their access to my contacts and need this fixed. Please help?
Login to Me Too
1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @grayautumnday

Thanks for visiting the PayPal Community, and welcome! 

I understand that your contacts have been linked to PayPal without your intention, and I'm sorry to hear that. I recommend checking the PayPal App's permissions within your App Settings. If you disable any unnecessary permissions there, it might unlink them. If that doesn't work, I suggest reaching out to Customer Support to inquire if there are any additional options. 

I hope you're able to unlink them successfully in one big batch! 

- Meghan


If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum! 
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.