Go to Setup option not working

TahaAtiq
New Community Member

Hi Guys,

 

I recently opened a business account and the option that says: Finish setting up so you can open for business (Go to Setup), does not work, it keeps redirecting me to the dashboard. I'm not sure what I need to do here. Could anyone guide if they have faced a similar issue?

Screenshot 2023-11-22 034944.png

 

 

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @TahaAtiq,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I am sorry to know about the issue that you're facing currently and I understand it is unacceptable. I will quickly run through this with you and see if we can get this sorted right away. As per the information that you have shared, it is possible this might due to glitch. In this case, I would recommend you to try some troubleshooting such as clearing cache and cookies or try using different browser to see if that works. if the issue still persist, you can contact PayPal Customer Support so that our advisors can help you accordingly and can take down your account specific information and add it to the records so that our technicians can look into it and resolve the issue. Kindly do not hesitate to reach out to Customer Support by sending a DM on Twitter or Instagram or a PM on Facebook. Support may also be reached by clicking 'Contact' at the bottom of any PayPal webpage. 

 

I hope this helps,

Ayesha


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