Forgot password but no Quick Security Check after

Aryan181
New Community Member

I made this new account because I can't access my other account. I changed the password yesterday but unfortunately, I forgot my new password.

I know my email and phone number but the Quick Security Check won't pop up after I click the Forgot Password?

How can I recover my account using my email and phone? It does not send verification code in either.

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Aryan181,

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues accessing your account. I'd recommend reaching out to our Customer Support teams for further assistance on this issue. They should be able to guide you through regaining access to your account and resetting your password.

 

Best wishes!

 

 - Jon K 


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