Email From or To Paypal Don't Work
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
I am not able to send or receive any emails from PayPal on my Email Server from more time ago.
I am also reach the hosting provider and there is not any block on the network for the paypal email services.
The server can't reach the MX of PayPal, i got timed out even if i send or i need to receive an email.
[[Removed]]# ping mx2.paypalcorp.com
PING mx2.paypalcorp.com (173.224.161.141) 56(84) bytes of data.
--- mx2.paypalcorp.com ping statistics ---
1 packets transmitted, 0 received, 100% packet loss, time 0ms
[[Removed]]# ping mx1.paypalcorp.com
PING mx1.paypalcorp.com (173.224.165.17) 56(84) bytes of data.
--- mx1.paypalcorp.com ping statistics ---
6 packets transmitted, 0 received, 100% packet loss, time 5001ms
- Labels:
-
Account General
-
Profile & Settings

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @HOSTEAZA,
Thanks for visiting the PayPal Community! Welcome!
I'm sorry to hear you haven't been able to send or receive PayPal emails lately. I recommend reaching out to PayPal Customer Support here for assistance in diagnosing this with you. If they're unable to, they might need to submit a ticket to our technical support teams for further investigation.
I hope this is resolved quickly!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- No email notification of transaction in Transactions
- Email Notifications in Managing Account
- Trip.com took £900 but cannot find my booking. Will PayPal refund me? in Transactions
- Can a merchant charge my account with just an email from me agreeing to the charge? in Transactions
- Unauthorised payments to my bank account but not from my PayPal account in Security and Fraud