Email From or To Paypal Don't Work

HOSTEAZA
Contributor
Contributor

Hello,

 

I am not able to send or receive any emails from PayPal on my Email Server from more time ago.

I am also reach the hosting provider and there is not any block on the network for the paypal email services.

The server can't reach the MX of PayPal, i got timed out even if i send or i need to receive an email.

 

[[Removed]]# ping mx2.paypalcorp.com
PING mx2.paypalcorp.com (173.224.161.141) 56(84) bytes of data.
--- mx2.paypalcorp.com ping statistics ---
1 packets transmitted, 0 received, 100% packet loss, time 0ms

 

[[Removed]]# ping mx1.paypalcorp.com
PING mx1.paypalcorp.com (173.224.165.17) 56(84) bytes of data.
--- mx1.paypalcorp.com ping statistics ---
6 packets transmitted, 0 received, 100% packet loss, time 5001ms

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @HOSTEAZA

Thanks for visiting the PayPal Community! Welcome! 

I'm sorry to hear you haven't been able to send or receive PayPal emails lately. I recommend reaching out to PayPal Customer Support here for assistance in diagnosing this with you. If they're unable to, they might need to submit a ticket to our technical support teams for further investigation. 

I hope this is resolved quickly! 

- Meghan


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