Camrea broken can't take self for verification

Buddy4u
New Community Member
Is there a way around taken a pic of myself for verification on justplay game dew to the fact that my camera I'd broken I linked my bank and everything
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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Buddy4u

Welcome to the PayPal Community! I'm sorry to hear there's some confusion on our validation processes. PayPal actually does not accept photos of yourself as a verification step. You may need to upload a Government Issued Photo ID to resolve a limitation, but we would not normally ask for just a photo of yourself. I pulled a few Help Center articles you may find useful here: 

 

What does a Verified account status mean?
Am I being asked to complete a security check so I can verify my account?

Why was my payment declined?
 

I hope that helps, 

 

 - Jon K


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