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Hiya, My wife forgot her password and has now reset it but she has also changed her mobile so Paypal can't confirm it's her by sending a text or a code. There is a 'change' next to mobile number but it doesn't hseem to work. She can't get in to settings to alter her number as Paypal can't confiem it's her. She is going round in circles. Any ideas please ?
If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.
Advice is voluntary. Kudos / Solution appreciated.
