message center is not available, I need to contact CS

AhmadNaamneh
Contributor
Contributor

Hello, I need to contact customer service, however, the message center is not available, are there any alternatives? 

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@AhmadNaamneh 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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AhmadNaamneh
Contributor
Contributor

I have these contact options available for me, message center is not available (don't know why). it is difficult to contact Paypal. I did not try to contact them on Facebook because I assumed that I should be able to contact them from the Paypal website. 

 

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AhmadNaamneh
Contributor
Contributor

This is what I have got !!! 

I don't understand why they make it complicated

Screenshot_3.jpg

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