Hello, I can't log into my account because my phone has changed, and to verify my identity Paypal is only giving me options such as texts, sms messages, or calls. All I really want to do is to close my account, since they're threatening to charge me inactivity fees. Help please!
Thank you for your post. I understand that you are unable to log in to your PayPal account due to an outdated phone number on file. I can sense the importance of this matter. Contacting our PayPal customer support is the best way to fix this problem. Please go to https://www.paypal.com/smarthelp/contact-usand click on 'Help & Contact.' > Password and Account Access > Login Issues.
