Change phone number to receive code for 2 step verification

Linda230
New Community Member
How to change phone number on account in order to receive code for 3 step verification
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2 REPLIES 2

cisairot140ngsi
Contributor
Contributor
I have a problem, I added two-step verification and tried to change my phone number with a support agent, I deleted the two-step verification, now I can't log in

 

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PayPal_Ayesha
Moderator
Moderator

Hello @Linda230 and @cisairot140ngsi,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I understand that you would like to update the phone number on your PayPal account. Here's the Help Center Article to learn more information about changing the phone number. Unfortunately, it is not currently possible to log in to your PayPal account without a mobile phone number attached to your account. If you're unable to log in or having issues changing the phone number, the best way to resolve this issue is by contacting our customer service so that one of our advisors can assist you further. Please contact customer service by clicking contact at the bottom of the PayPal website to see the contact options.

 

Regards,

Ayesha


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