downgradde from business account to personal ?

beaniemama
New Community Member

is there any way i can do this ? i cant seem to find an option 

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591 REPLIES 591

glynna14
Contributor
Contributor
and I also want to change my account from business to personal account.. caused I accidentally fill up a wrong account.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@glynna14 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


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rromanchuk
Contributor
Contributor

I've been trying for 3+ years. Good luck.

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CaseyLouLou
New Community Member
I called the 800 number and they did it for me in 5 mins.
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Pkzproper
New Community Member
I have a PayPal business account but I want to downgrade to a regular PayPal account how do I do this
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Pkzproper 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


Advice is voluntary.
Kudos / Solution appreciated.
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Noor181
Contributor
Contributor
I want to downgrade my business account to individual, but i couldn't find any source to contact customer service. Whenever i click Help<contact us, no email or number shows up. Only ask the community page opens. Please help i have my funds on hold
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Noor181 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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Najmuddin
New Community Member
Hello sir.. I would like to change mat PayPal Business account to Personal account. Thank you.... Najmuddin
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ve3
Contributor
Contributor

I contact PayPal but they say this.

 

"In compliance with Thailand's local bank regulations and business registration, we are not able to downgrade the account at the moment.
We appreciate your patience and understanding."

 

They force me to send business info while I don't have anything because I don't own any business thing currently.

I asked them to downgrade to personal account but they said can't do that.

That's suck.

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