cannot log into my account

fromadistance
Contributor
Contributor

have been using Paypal for years, now cannot log in, given code, but no place to enter it.

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2 REPLIES 2

PayPal_JonK
Moderator
Moderator

Hello @fromadistance

 

Welcome! I'm sorry to hear you've run into some issues logging into your account. Have you tried clearing your browsing history and cookies to see if that helps? If that doesn't do the trick, you may want to try another browser or device to login. If you're still running into issues after that, please feel free to reach out to our Customer Support teams for assistance. 

 

Good luck!

 

 - Jon K


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Willjoe
Contributor
Contributor

You may just need to clear your cache and cookies from your internet browser. If you can't log in because you forgot your password, proceed straight to PayPal. Enter your email to have a new password sent to you

 

Regards,

Will

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