What do I do when PayPal refuses to close my account?

georgewfraser
New Community Member

I'm trying to close my account because of PayPal's terrible new AUP where they have decided they can fine you for wrongthink, but the close-account workflow is suddenly broken. Is there some way to force them to close my account?

 

Screen Shot 2022-10-08 at 5.27.07 PM.png

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10 REPLIES 10

Byebyetyranny
New Community Member
Im having the same problem. Anyone know how we can close?
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Kelker3
Contributor
Contributor
The best you can do is to delete all tour bank cards first.
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FreedomNow1
Member
Member

Did that, then it said I had to add a card before I could close my account??  Unacceptable, I have no pending transactions, no reason for them to not allow me to close my account.  They claim I am owed money, I am not - trust me I would know!  

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Outtahere789
Contributor
Contributor

I want to close it too.

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buddy231
New Community Member

same thing to me

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Stev64
Contributor
Contributor

I'm getting the same reply 

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artasparkle
New Community Member

can't close mine either!!!!!!

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CrispTools
New Community Member

Same here. Somehow I have a measly amount of money in my account (less than $3) therefore they won't cancel.

 

So, I try to withdraw the money by check through the mail and it takes me to a screen where I must enter a bank account number. If they are going to mail me a check then I shouldn't need to enter bank account info.

 

They have made it impossible to cancel my account without handing over information that I don't want to give them.

 

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