Unable to log-in with another laptop or IPad
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I used one email to log in Paypal and I can log in only 1 computer, others will show "Please check your entries and try again" as snapshot below. I tried with another laptop, mobile, iPad. All are failed to log in. However, I can log in this email with my colleague's loptop. So, I am pretty sure that the username and password are correct. The location setting is on. Could you please help?
- Labels:
-
Login Issues

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @May051
I suggest you to clear your browser cache, cookies and then try to login. If you are still unable to login to your PayPal account then please contact our PayPal customer support.
Thanks
Gane26
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Gane26,
I already cleared my browser cache, cookies and then try to login but I am still unable to login to my PayPal account. When you say to contact Paypal customer support, please advise how to.
Thanks,
May
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Click on the words customer services as its a hyper link.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Unable to change the Email Adress (to receive money) in Managing Account Archives
- Cannot complete account verification form because of form error. in Managing Account Archives
- Unable to use "Manage Users" - Known issue? in Managing Account Archives
- Email in Managing Account Archives
- Unable to close account. in Managing Account Archives