Unable access my account

bmw658
Contributor
Contributor

Suddenly paypal have told me my debit card details are incorrect so I cannot log in to my account? No amount of telephone calls (hours) promising a resolution have remedied this and I want to know what happens to my money that is in my account or how can I get my account back?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@bmw658 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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Kudos / Solution appreciated.
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