Setting up a new US account, but it says my zip code is invalid. Why?

pastorpaul
New Community Member

I am in Montana, and have a Montana business.  I am attempting to create a business account and when I go to enter my basic information and get to my zip code, it says it is invalid and will not let me go any further.  The zip code I am entering is not invalid.  What is going on and what can I do to correct it?

Login to Me Too
2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@pastorpaul 

 

Do a zip code look up in the USPS database to double check:

https://tools.usps.com/go/ZipLookupAction!input.action

 

And if you’re using the full 9 digit, try using just the 5 digit.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

pastorpaul01
New Community Member

Thank you.  I have tried both of those approaches and neither work.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.