Paypal wont close my account

EmDeeWantsOut
New Community Member

Why can't I close my account if none of the reasons stated for the inability to close my account are not relevant? Pending transactions or subscriptions Unresolved actions in the Resolution Centre - none of these apply to my account.

Login to Me Too
1 REPLY 1

Mujahid7
PayPal Employee
PayPal Employee

Hi @EmDeeWantsOut 
  

Welcome to PayPal Community Forum and thank you for the post!
 

I am sorry to know that you're unable to close the account. In general, if there is a limitation on your PayPal account, if there are any pending transactions or any compliance or risk, you wouldn't be able to close the account until that is solved. In this case, to know the exact reason why there is an issue while closing the account, kindly take a look at the Resolution Center, it will be notified.

 

As you are certain that there are no outstanding issues at your end, I recommend you to please reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page.

 

Best wishes!

- Mujahid

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.