Password login: Desktop PC XOR Mobile Phone

[SPJ83]

I have recently changed my password on my desktop pc. First, the app on my android phone didn't accept the new password. I restored the password on my android phone and could log-in on my phone again BUT not on my desktop pc anymore with this very new password. I again, changed the password on my desktop pc and now again the app on my phone won't accept the new password. 🙂 So either I can use my phone or my desktop pc. This looks more of a bug to me, but let it coming, community. I am ready for generic text blocks.

[PayPal_RachelK]

Hi @SPJ83,

Welcome to the community and thank you for your post!
 

I am sorry to hear about your negative experience. I know this must be frustarting. You are correct, it sounds like your account is being effected by a technical issue/bug. 

This needs to be reported and investigated. In order to do this, you will need to contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.

I hope you get this sorted!
 

- Rachel 

[SPJ83]

Thanks! I will contact support!