Notifications on two phones
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Hi guys! I never had issues with PayPal notifications until recently when I got a new phone. For safety reasons I wanted to keep both phones with access to my paypal. All of my notifications are still active on my old phone and I don't get any notifications on the new one. The settings are the same, OS is the same. Anyone knows what the reason might be? I also tried reinstalling the app several times on the new phone but no changes.
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Hi @nina1107,
Welcome to the Community and thank you for your post!
I do understand your concern with this. For secuirty reasons, you can only be logged into one device at at time when using PayPal. For example, if you are logged in to your old phone making a purchase, the notifications will be sent there. This setting cannot be changed I'm afraid.
If you have any further concerns, please don't hesitate to contact our Customer Support.
Thank you!
- Rachel
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