Notifications not working

Aschandy
Contributor
Contributor
Why have I stopped getting notifications on transactions on my iPhone? Haven’t had them fir a couple of weeks…
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2 REPLIES 2

pkkh
PayPal Employee
PayPal Employee

Hi @Aschandy 

 

Thank you for making a post. 

 

I see you've questions about not receiving notification. If you're referring to PayPal email notification, follow the instructions mentioned in the Article to set it up again. If you're referring to Facebook messenger notification, you can follow to the steps mentioned in the Article. Also, make sure you have updated the PayPal app and have not switch off the notification on your phone settings. 

 

Regards,

Punith 

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Aschandy
Contributor
Contributor
Thank you for your answer. I am referring to transaction notifications on my iPhone (they are turned ON in my phone and worked perfectly for years). I no longer get them, and I have to check my emails to see which transactions happened, or check my account… any tips on how to fix it? And, if I delete the App and download again, will I have to do the whole setup again, or will my info and history still be there? Thank you!
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