Name displayed on bank transaction details

Bunny827
Contributor
Contributor
When I make a payment through PayPal using my bank, the bank's transaction details show my birth name and not my legal name. I have already updated the name on my profile, I'm not sure what else I can try beyond contacting actual support. Any ideas?
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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @Bunny827,

 

Welcome to our community help forum!

 

Sorry to know about that your legal name wasn't reflecting in the bank's transaction details. As you have already updated your name, please reach out to our team to get this checked further. You can reach out to our team through the available contact options at the bottom of PayPal page or message us through our Twitter or Facebook pages for additional assistance. 

 

I hope this information helps you!

Bindu

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