My friend's account has been hacked

[Geraldine2545]

My friend's account has been hacked and he no longer has access to his phone number containing his account with you

How can he help him recover his account since he only has access to e-mail?

[kernowlass · Accepted solution]

@Geraldine2545 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.