My credit card is registered in another login and I wish to know what login that is

alexandreoberti
New Community Member

Hey there.

I guess that my companie's credit card is registered in a login of a former manager recently fired. 

I'd like to know what account is using the credit card. 

Is there any place I can insert the number of the card and see the account attached?

 

Please see below an image of the invoice where it's possible to see many Paypal Facebook payments.

Of course, I've already canceled the credit card, but as we were harmed, we need to know that.

 

alexandreoberti_0-1664884018005.png

Regards,

Alexandre [Removed]

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@alexandreoberti 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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Kudos / Solution appreciated.
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