I can no longer access my old phone with the 2FA-app

[daddyk]

I am posting this on my second account, since I have lost access to my main one.

I have lost access to my old phone so I can not access my 2FA-app. How do I proceed to get the 2FA-app activated on my new phone? My phone number has not been changed and I have access to the e-mail account linked to my PayPal account. I have contacted the customer support via messages, but so far all I have gotten are copy & paste messages talking about calling them to get my new number(????) linked to my account.

Thank you for replies.

[Swam]

Hi @daddyk ,
Welcome to the PayPal community and thank you for your post. 
You need to contact customer services to resolve any login issue or account specific issues.
Click help / contact bottom left of PayPal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

Regards,
Swam