I'm an Administrator user on my employer's PayPal account. I have Send Money permissions enabled and Approvals is turned off. I'm trying to make a purchase from an online store. I can't log in because it requires an email address, but I can only log in with a username.
How do I fix this? Goal is for each employee to be able to log in with their own password.
Welcome to the PayPal Community! Thank you for taking the time to post.
I understand you are an additional user on a PayPal account and want to update your login credentials and access abilities. To complete this, you may want to have the primary user refer to the steps here. Should they encounter a problem, our specialists are here to help.
I hope this helps point you in the right direction.
- Ashley
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Welcome back! Sorry for the confusion. Unfortunately, it is not possible for an aliases or secondary user to checkout on a website, the Send Money function is specific to sending from the account directly.
My apologies for any inconvenience this may cause,
- Jon K
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