How to get 'unrecognised' on this device? @problems

bullocky
Contributor
Contributor

christ it's hard to get to where you can post the question they've been telling you for the last ten keystrokes you can ask 'here' isn't it?

I am 'recognised on this device' and don't need to log in.

That's no good to me.  Other people use this device.  I don't know how it happened but I want to undo it.  I need it so log in is always needed to my paypal account.

How can I do that?

And why isn't it clear as day and upfront every time we do log in?

🙂

dh

 

 

 

 

 

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @bullocky

Welcome back to the Community! 

I'm sorry you're having difficulty resetting your recognized devices. I have a couple of ideas to help. First, I recommend checking if you have PayPal One Touch enabled by following the steps in our Help Center. Once it's deactivated, then you'll always be prompted to log in. After that, I suggest clearing your cache and cookies plus saved passwords. This will help delete any passwords your browser has saved for you. Lastly, if you use any autofill programs such as Google Autofill, you'll want to edit/deactivate what browsers or devices those can be used on. 

I hope this helps! 

- Meghan


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