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How to change business account to personal account without having to close account?

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Julie_Rose
Contributor
Posted on

I would like to change my business account to a personal account but can't seem to find a way to do that. the only option i see is "close account", can anyone help me? thank you!

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How to change business account to personal account without having to close account?

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kernowlass
Esteemed Advisor

@Julie_Rose 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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How to change business account to personal account without having to close account?

Options
Go to solution
kernowlass
Esteemed Advisor

@Julie_Rose 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

How to change business account to personal account without having to close account?

Options
Go to solution
Julie_Rose
Contributor
Thank you so much for your help. I will do that asap.

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