How do I remove old shipping addresses from my personal Paypal account.

Cleo123
New Community Member

I check my profile and my personal information, but they are not listed there. They only pop up whenever I place an order.

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @Cleo123,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I understand your concern about the old shipping addresses. Generally, if you only see the additional addresses when you check out and not on your PayPal account Settings, this would mean that the addresses displayed are hidden addresses. These types of addresses are added when you make a guest purchase, or if you add an address at checkout without adding it to your PayPal account. As these are not registered accounts, you won't have the option to delete them. However, you can submit a request to have them removed to our Customer Service. 

 

You can contact our Customer Service team, you can click ‘Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or Twitter (@AskPayPal).

 

Good Luck,

Ayesha


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