Forgot password, don't know phone number, can't use my own card from old account. What do I do?

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I have another account that has a phone number I have never seen before attached to it. I want to either regain access to the account or close it. I can't do either because I don't have the password so I can't even reset it without my phone number. On top of all this, I can't use my own debit card with or without an account to buy something I need. 


WHAT DO I DO? I have access to my e-mail but I literally can't do anything with it. I just want my account deleted or I want my card removed from whatever account is using it. 

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Esteemed Advisor
Esteemed Advisor



Log out of all accounts.   

Go to      

Click “Call Us” option under the “Common Issues’ section.   

Click “call us as guest” link to get PayPal contact numbers.   

Ask for an agent until they connect you with one.


Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter

Kudos & Solved are greatly appreciated. 🙂
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